The Example Family Guide
Frank's family's Family Guide, assembled entry by entry — the orientation loved ones need: what exists, who to call, what matters. Everything here passes the kitchen-table test — it orients a trusted person without exposing credentials or access details.
All details are fictional and illustrative. 29 of 29 Module sections so far — the guides grow as the walkthrough continues. Companion volume: the example Secure Guide.
Step 1: System
S-02 The File Storage Module
Our family's information is organized with the FIRM System: four Areas of Focus — System, At-Home, Financial, and Estate — each made of Modules covering one topic. Everything has a known place, so the right person can find the right information when it matters.
Our Secure Guide's file system is protected — the paper originals in the fire safe, the digital volume encrypted (see the Encryption Module).
S-03 The Network Module
S-04 The Encryption Module
S-05 The Passwords and Passkeys Module
S-06 The Backup and Synchronize Module
Step 2: At-Home
A-01 The Family Compass Module
| Value | How It Shows Up in Our Lives |
|---|---|
| Responsibility | Own the mistake first, then fix it — allowances, chores, and the family calendar all run on this |
| Fairness | The kids get a say in decisions that affect them; we explain the ones where they don't |
| Curiosity | Questions are never dumb; one new thing tried per school break |
| Tradition or Practice | Why It Matters | Notes for Future Generations |
|---|---|---|
| Weekly Sunday check-in over dinner | The one hour everyone is at the same table, phones down | The agenda is: nothing. That's the point |
| Shared meals on school nights | Where the small stuff surfaces before it becomes big stuff | Not formal — frozen pizza counts |
These are descriptions, not mandates — Frank and Sarah wrote them down expecting traditions to change as the kids grow.
Months in, after a hard conversation about a school decision, Frank added one reflection: “This helped us talk — not agree, but talk better.”
The last line on the binder page, added the day Frank sealed the envelope: “Private letters are stored in The Secure Guide.” For whom, and for when — the shared layer doesn't say.
A-02 The Identities Module
House rule, learned the easy way: any request for an ID, a reset code, or “just confirm your birthday” that arrives as a family member gets the family check first — call back on a number in this Guide. A familiar voice is not, by itself, identity.
A-03 The Subscriptions and Memberships Module
A-04 The Digital Legacy Module
A-05 The Work History Module
A-06 The Health and Medical Module
House rule: any call or message asking to “confirm” health details, insurance numbers, or portal access gets a callback on the provider number on THIS page — never the number in the message. However much the caller already knows.
A-07 The Mental Health and Well-Being Module
988 Suicide and Crisis Lifeline: call or text 988. Crisis Text Line: text HOME to 741741. Both are saved in every family phone.
| Name | Relationship | Phone |
|---|---|---|
| Pastor Jim Hollis | Mom's and Dad's pick | 555-0126 |
| Tom Mercer | Frank's brother | 555-0119 |
| Beth Keller | Sarah's sister | 555-0163 |
| Coach Ramirez | Lily's cross-country coach | 555-0139 |
| Tom Mercer (“Uncle Tom”) | Jacob's pick | 555-0119 |
A-08 The Pet Information and Care Module
Step 3: Financial
F-01 The Financial Accounts Module
| Institution | Account Type | Account Holder(s) | Notes |
|---|---|---|---|
| Westvale Savings | Checking (joint) | Frank + Sarah | The household hub |
| Westvale Savings | Savings × 2 | Frank + Sarah | Emergency fund; college overflow |
| Institution | Account Type | Account Holder(s) | Notes |
|---|---|---|---|
| Summit Brokerage | Joint brokerage + Frank's Roth IRA | Joint / Frank | Elena manages the brokerage |
| ClearPath Retirement | 401(k) via Meridian Logistics | Frank | — |
| Horizon Retirement | Old 401(k) from Brightline Design | Sarah | Still there — don't assume it lapsed |
| Name | Role | Phone | |
|---|---|---|---|
| Elena Vargas, CFP® | Financial planner — call her first | 555-0146 | evargas@alderwealth.example |
| Marcus Lee, CPA | Taxes — Lee & Tran | 555-0153 | mlee@leetran.example |
| Creditor | Debt Type | Secured By | Notes |
|---|---|---|---|
| Westvale Savings | Mortgage | The house | — |
| Lakeview Auto Credit | Auto loan | Sarah's car | — |
| Credit cards | Paid monthly | — | No revolving balance — stop looking |
House rule: any request to move money, change contact details, or add an authorized user — even in a familiar voice, even knowing our account names — gets a callback on Elena's or the bank's number on THIS page. Never the number or link the request supplies.
F-02 The Digital Financial Assets Module
| Asset Category | Exists? | Notes |
|---|---|---|
| Cryptocurrency | No — since 2026 | We used to; the closed record is in The Secure Guide. Nothing to find |
| NFTs / digital collectibles | No | — |
| Revenue-generating properties | No | Mom's business site sells her services — it isn't one of these |
| Domain names | Yes — one | The family website's address; renewal is automatic |
| IP with active income | No | — |
| Name | Role | Phone | |
|---|---|---|---|
| Elena Vargas, CFP® | Financial advisor — first call | 555-0146 | evargas@alderwealth.example |
| Marcus Lee, CPA | Tax consequences | 555-0153 | mlee@leetran.example |
| Sarah Mercer | Digital executor (see Digital Legacy) | — | — |
For heirs: a wrong move can destroy a digital asset permanently. Locate the full instructions in The Secure Guide before touching anything, and treat any “exchange notice” or “recovery deadline” arriving after a death as suspect — verify through the people above, never the message. No one legitimate will ever need a recovery phrase from you.
F-03 The Tax Planning and Documentation Module
Tax Records — Overview
If you need to act on tax matters: open The Secure Guide for archive access, then call Marcus BEFORE filing anything, responding to any IRS or state notice, or changing any tax account. Estate tax questions: the Estate Plan Module + Ruth Alvarez.
Any call, text, or email claiming to be Marcus or the IRS — asking for documents, identity confirmation, or a “corrected” payment — gets a callback at 555-0153 first. The IRS starts with a letter, not a phone call.
F-04 The Budget Module
| Obligation | Approximate Amount | Due | Autopay? | Notes |
|---|---|---|---|---|
| Mortgage | ~$1,640 | 1st | Yes | Runs itself — don't touch |
| Utilities + internet | ~$320 | 8th + 20th | Yes | Runs itself |
| Home + auto insurance | ~$2,900 | November | Yes | Annual — the big one; don't panic at the November balance |
| PROPERTY TAX | ~$3,400 | November + May | NO — must be paid | The only essential bill that needs a human. County statement arrives by mail |
Primary Operating Account
| Statement | Detail |
|---|---|
| Retirement first, mortgage early, college monthly | The mortgage is being paid down early ON PURPOSE — ask Elena before changing anything |
| Name | Role | Phone |
|---|---|---|
| Elena Vargas, CFP® | Anything strategy-shaped | 555-0146 |
| Marcus Lee, CPA | Anything tax-shaped | 555-0153 |
If a payment changes, a bill asks for “updated” account details, or anyone requests money toward one of our goals — call a number on this page first. A payment that changed without us changing it goes to Frank the same day.
F-05 The Other Assets Module
| Asset Category | Description | Notes |
|---|---|---|
| Real estate | Our home + the rental on Cedar Court | Deeds in the safe-deposit box at Westvale Savings |
| Collectibles | Great-grandpa's coin collection — garage fire safe | It matters. Appraised 2026; don't sell a single coin without the appraisal in hand |
| Precious metals / private investments | One small family loan — details in The Secure Guide | Otherwise none — recorded so nobody searches |
| Name | Role | Phone |
|---|---|---|
| Ruth Alvarez | Estate attorney | 555-0177 |
| Marcus Lee, CPA | Tax — ask BEFORE selling anything here | 555-0153 |
| R. Whitcomb | Coin appraiser | 555-0129 |
| Elena Vargas, CFP® | The whole picture | 555-0146 |
Standing instruction: do not sell, transfer, or distribute any of these without consulting Ruth and Marcus first — the tax treatment of inherited assets can be worth more than the sale price difference.
F-06 The Insurance Module
| Policy Type | Carrier | Agent Name | Agent Phone |
|---|---|---|---|
| Term life (Frank) | Beacon Life | Pete Sandoval | 555-0184 |
| Group life (Frank, via work) | Cornerstone Life | Meridian benefits dept. | 555-0158 |
| Homeowners | Granite Mutual | Pete Sandoval | 555-0184 |
| Auto × 2 | Granite Mutual | Pete Sandoval | 555-0184 |
| Umbrella | Granite Mutual | Pete Sandoval | 555-0184 |
| Coin-collection endorsement | Granite Mutual | Pete Sandoval | 555-0184 |
Primary Insurance Agent
To file a claim: policy numbers and carrier claim lines are in The Secure Guide; Pete can walk you through any of it. Life insurance claims need a certified death certificate — Ruth Alvarez can advise. Do not cancel any policy without checking with Ruth first.
Any notice about a lapse, premium problem, or claim requirement — however much it knows about us — gets verified by calling Pete or the carrier number on the policy documents. Never the contact the notice supplies.
Step 4: Estate
E-01 The Disaster Preparedness Module
For the full emergency contact list and evacuation plan, see the Communications Module.
If someone calls DURING a crisis offering to restore access to accounts or backups — verify through the numbers on this page first. Help that arrives unrequested is verified before it is trusted.
E-02 The Communications Module
| Name | Role | Phone |
|---|---|---|
| Ellen Hayes | Aunt Ellen — the out-of-area hub | 555-0142 |
| Tom Mercer | Uncle Tom — verifier for anything odd | 555-0119 |
| Dr. Anita Rao | Family doctor (adults) | 555-0122 |
| Dr. Maya Chen | Kids' doctor | 555-0166 |
| Poison Control | — | 1-800-222-1222 |
| Family Member | Critical Allergies or Conditions | Emergency Notes |
|---|---|---|
| Jacob | Allergic to PENICILLIN | Tell any ER or urgent care first |
| Frank | Takes daily blood-pressure medication | Printed medication list clipped behind the medical page |
Complete medical records and insurance information are in The Secure Guide.
| Name | Role | Phone | Notes |
|---|---|---|---|
| Ruth Alvarez | Estate attorney | 555-0177 | Holds copies of the wills and the trust |
| Tom Mercer | Successor executor | 555-0119 | Named in the wills — steps in if Mom or Dad can't serve |
| Elena Vargas | Financial advisor | 555-0146 | Manages the accounts listed in The Secure Guide |
| Pete Sandoval | Insurance agent | 555-0184 | Policy numbers in The Secure Guide |
Do not make major financial decisions in the first thirty days without speaking with Ruth and Elena.
House rule, crisis edition: we act on calls WE place to numbers on this page — never on calls received. Anything unexpected goes to Uncle Tom first, however urgent it sounds.
E-03 The Heir Education Module
| Role | Name | Contact | Notes |
|---|---|---|---|
| Executor | Sarah (for Frank) / Frank (for Sarah); successor: Tom Mercer | 555-0119 | Named in the wills |
| Successor Trustee | Tom Mercer | 555-0119 | Named in the trust |
| Power of Attorney | Each other; successor: Tom | — | Manages money matters if one of us can't |
| Healthcare Proxy | Each other | — | Care wishes are written in our own words — Elder Care page |
| Guardian (the kids) | Tom Mercer; alternate: Beth Keller | 555-0119 / 555-0163 | Named in the wills; both said yes before being named |
| Name | Role | Phone |
|---|---|---|
| Ruth Alvarez | Estate attorney | 555-0177 |
| Elena Vargas | Financial advisor | 555-0146 |
| Uncle Tom | Successor executor / first practical call | 555-0119 |
| Aunt Ellen | Out-of-area family hub | 555-0142 |
Yes, these numbers also live on the Communications page — duplicated here on purpose, so this page works alone.
Do not make major financial or legal decisions in the first thirty days without speaking with Ruth and Elena.
E-04 The Elder Care Module
Any call about Grandma — a bill, an emergency, a grandchild in trouble — gets the family callback habit first: hang up, call the number on this page. However much the caller knows, however urgent it sounds.
E-05 The Funeral Wishes Module
E-06 The Philanthropy Module
| Organization | Cause / Mission | Why It Matters to Us |
|---|---|---|
| Westvale Community Church | Our congregation for twenty years | It's home — and Pastor Hollis has shown up for this family every time it mattered |
| Westvale Food Bank | Local food security | Sarah's monthly volunteer shift — the giving followed the Saturdays |
| First-Generation Scholarship Fund, Westvale State | College access for first-generation students | Sarah was that student once. This is the debt we repay forward |
E-07 The Friends and Family Module
| Name | Relationship | Contact | Context / Notes |
|---|---|---|---|
| Ray Delgado | Frank's closest friend since Westvale State | 555-0174 | Thirty years of history. He will want to help with the practical things — let him |
| Beth Keller | Sarah's sister | 555-0163 | Alternate guardian for the kids (see Estate Plan); Tuesday check-ins with Margaret |
| Pastor Jim Hollis | Pastor, Westvale Community Church | 555-0126 | Officiated our wedding; knows the funeral wishes exist and where they point |
| Walt Jensen | Grandpa's workshop neighbor, now Frank's friend | 555-0179 | Has Grandpa's table saw on permanent loan — it stays his; written down so no one ever asks for it back |
| Name | Relationship | Contact | Notify By | Priority |
|---|---|---|---|---|
| Ellen Hayes | Frank's sister | 555-0142 | Phone | First — she's also the communication hub |
| Beth Keller | Sarah's sister | 555-0163 | Phone | First |
| Tom Mercer | Frank's brother | 555-0119 | Phone | First — he will likely be making the other calls |
| Ray Delgado | Close friend | 555-0174 | Phone | First day |
| Pastor Jim Hollis | Church | 555-0126 | Phone | First day — he'll mobilize the congregation's practical help |
| Meridian Logistics HR — Dana Whitfield | Frank's employer | 555-0158 | Phone | First week — starts the group-life and benefits process (see Work History) |
| Sarah's active clients | The design business | Client list in the Entities Module folder | Email from her business account | First two weeks — Tom or Lily can send the drafted note that sits beside the list |
E-08 The Entities Module
| Entity Name | Type | Purpose | Primary Contact |
|---|---|---|---|
| Mercer Family Revocable Living Trust | Trust | Holds the house so it passes without a court process; Mom and Dad run it while living | Ruth Alvarez, 555-0177 |
| Name | Role | Entity | Phone | |
|---|---|---|---|---|
| Ruth Alvarez | Attorney | The trust | 555-0177 | r.alvarez@alvarezlaw.example |
| Marcus Lee | CPA | The trust + Sarah's business taxes | 555-0153 | — |
The house is owned by the trust, not by Mom and Dad directly — that is the point, and it means the house does not pass through the will. Uncle Tom becomes trustee if they can't act. Call Ruth before doing anything involving the house or the brokerage. Full documents are in The Secure Guide.
E-09 The Estate Plan Module
| Document | Purpose | Who Is Named |
|---|---|---|
| Wills (one each) | Distribute what the trust doesn't hold; name the executor and the kids' guardian | Executor: Mom / Dad for each other; successor: Uncle Tom |
| Trust | Holds the house so it skips the court process | Trustees: Mom + Dad; successor: Uncle Tom |
| Powers of Attorney | Money decisions if one of us can't act | Each other, then Uncle Tom |
| Healthcare Directives | Medical decisions, plus our wishes in writing | Each other |