# The Communications Module

The FIRM Guide (thefirmguide.com) — companion to The Recoverable Family.
Fill this in privately (any text editor or by hand), then store it in your Vault.


## Secure Guide Starter Template — Communications

> This template belongs in The Secure Guide, stored within The Vault. Review at every annual FIRM review and whenever contacts change.

Emergency communication planning is usually framed as one problem: how family members reach each other when normal channels fail. There is a second problem, and it is the one that causes the most lasting damage — if you are unreachable or gone, the people acting on your behalf must know who to contact, in what order, with what authority. This Module builds both layers, and they are not the same list: the emergency contacts your family needs in minutes, and the continuity contacts who need to act over days and weeks. Print the emergency layer — a digital-only contact list is unavailable exactly when phones are dead and networks are down.

The lists below are also a two-way instrument: every number in them is a known-good callback channel. Decide the standing rule now, so no one has to decide it later — during a crisis, information and instructions flow on calls the family places to numbers already written here, never on calls received, however accurate the caller's details or familiar the voice. It helps to name one person through whom unexpected inbound requests are routed while the crisis is on; one name, decided in advance, lifts the burden of judgment at the moment judgment is hardest.

### Emergency Communication Plan
| Scenario | Primary Contact Method | Backup Method | Rally Point |
| --- | --- | --- | --- |
| Home evacuation |   |   |   |
| Extended power outage |   |   |   |
| Medical emergency |   |   |   |
| Separation during travel |   |   |   |
|   |   |   |   |

### Out-of-Area Contact (Communication Hub)



### Emergency Contacts — Immediate
| Name | Relationship | Phone | Physical Address | Notes |
| --- | --- | --- | --- | --- |
| Primary care physician |   |   |   |   |
| Local emergency services |   | 911 |   |   |
| Poison Control |   | 1-800-222-1222 |   |   |
|   |   |   |   |   |
|   |   |   |   |   |

### Medical Emergency Information
| Family Member | Known Allergies | Current Medications | Blood Type | Primary Physician |
| --- | --- | --- | --- | --- |
|   |   |   |   |   |
|   |   |   |   |   |

> For complete medical records, see the Health and Medical Module in The Secure Guide.

### Continuity Contact List — Professionals and Trusted Individuals
| Name | Role | Phone | Email | When to Contact |
| --- | --- | --- | --- | --- |
|   | Estate Attorney |   |   | Upon death or incapacitation |
|   | Financial Advisor |   |   | Within first week |
|   | Insurance Agent |   |   | Upon death; immediately for claims |
|   | Executor / Trustee |   |   | Upon death |
|   | Accountant / CPA |   |   | Tax year following death |
|   |   |   |   |   |

### Inbound Requests — One Name



### Evacuation Routes



- Tags: 


## Family Guide Starter Template — Communications

> This template belongs in The Family Guide. It gives a trusted person the first contacts and meeting points in an emergency, and the ordered roles to call if something happens to the planner.

> In the matching Secure Guide section: communication plan by scenario, contacts, and the continuity list with when-to-contact.
>
> That detail is what makes recovery possible — and it is protected in the Vault, which opens with The Vault Key. The key is never written here, by design. The people listed on this page know how it is kept, and the steward's job is to keep that path current, so this page never leads to a locked door.

### If There Is an Emergency



### Emergency Contacts
| Name | Role | Phone |
| --- | --- | --- |
|   |   |   |
|   |   |   |

### Medical Information Summary
| Family Member | Critical Allergies or Conditions | Emergency Notes |
| --- | --- | --- |
|   |   |   |

> Complete medical records and insurance information are in The Secure Guide.

### If Something Happens to the Primary Planner — Contact in This Order
| Name | Role | Phone | Notes |
| --- | --- | --- | --- |
|   | Estate Attorney |   | Has copies of will and trust documents |
|   | Executor |   | Named in the will |
|   | Financial Advisor |   | Manages accounts listed in The Secure Guide |
|   | Insurance Agent |   | Policy numbers in The Secure Guide |

> Do not make major financial decisions in the first thirty days without speaking with the attorney and financial advisor.

> During any family crisis, act on calls made to the numbers on this page — never on calls received. A request that arrives by phone or message, even in a familiar voice, waits for a callback on a number written here.

### Additional Guidance